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Landscaping Operations Manager

3 weeks ago

Ft Pierce, Florida, United States Command7 LLC Full time

Job Summary:

We are seeking a skilled Landscape Maintenance Foreman to join our team at Command7 LLC. As a key member of our outdoor services team, you will be responsible for ensuring the highest level of service delivery excellence across our portfolio of commercial properties.

About the Role:

  • Manage over 30 properties requiring weekly landscape services
  • Supervise and support a small landscape crew operating across a large local region
  • Conduct on-site operations to meet customer Service Level Agreements (SLAs) and provide day-to-day management as needed
  • Effectively communicate service updates to customers and management
  • Ensure check-ins and support documentation are submitted using our FieldTeam Mobile app
  • Monitor and track that crews complete work on time and to scope, based on established frequencies and SLAs
  • Manage and resolve escalated and complex customer and service provider issues
  • Provide ongoing field training to crew members as needed
  • Complete site inspections as required
  • Approve crew employee time cards
  • Ensure compliance with policies and procedures
  • Execute employee performance reviews and facilitate disciplinary actions
  • Be 'On Call' for related customer inquiries
  • Monitor/Respond to customer service team inquiries and provide timely follow-up

Requirements:

  • 4+ years of experience in landscape maintenance or landscaping industry
  • Valid driver's license with no DUI, able to drive a truck with trailer and equipment
  • 2+ years of experience in irrigation systems repair and management
  • Small engine repair experience preferred
  • Irrigation knowledge preferred

What We Offer:

  • Paid training and paid time off
  • Medical, dental, and vision benefits
  • Group life insurance
  • 401K with 4% company match
  • Flexible Spending Account
  • Company work vehicle and cell phone provided

Salary: Up to $22.00 per hour DOE