Customer Engagement Specialist
5 days ago
New Palm Innovations is committed to fostering a culture of excellence in customer service. As a Wireless Sales Trainee, you will play a vital role in achieving this goal, working closely with customers to understand their wireless needs and preferences.
We estimate an annual salary of $41,000 for this position, dependent on experience and qualifications.
Key Responsibilities:
- Developing and maintaining relationships with customers
- Staying informed about promotions and discounts
- Maintaining accurate records of sales contracts and confidential customer information
- Presenting the brand in a professional manner, adhering to client guidelines
- Collaborating with colleagues to analyze customer engagement trends and campaign data
We value the growth and development of our team members, offering comprehensive in-house training. Prior experience in sales or customer service is desirable but not necessary.
Desired Skills and Qualifications:
- Background in sales, customer service, or retail
- Excellent written and verbal communication skills
- A professional demeanor and ability to build strong relationships
- Ability to identify customer needs and provide suitable solutions
- Ability to quickly learn new wireless products and services
- High school diploma or equivalent required
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