Reception Associate

2 months ago


Springboro, Ohio, United States Aqua-Tots Development Full time
Position Overview

Aqua-Tots Development is in search of dedicated Front Desk Staff Members to join our vibrant team. We pride ourselves on fostering a positive and engaging workplace culture.

Our Front Desk Staff Members play a crucial role in embodying the Aqua-Tots Core Values in every interaction, whether with children, parents, or fellow team members. We provide:

  • Incentives through daily and weekly bonuses
  • A $250 bonus every four months of employment
  • Comprehensive training programs
  • A dynamic and enjoyable work atmosphere
  • Flexible scheduling options
  • Year-round employment opportunities
  • Competitive compensation ranging from $13 to $15 per hour
  • A collaborative environment filled with fun
  • A fulfilling job experience

We are looking for individuals who are:

  • Enthusiastic
  • Welcoming
  • Dependable... consistency is essential for our wonderful children
  • High-energy
  • Socially adept
  • Excellent collaborators
  • Experienced with swimming or working with children, or ideally both

Customer Interaction Responsibilities:

  • Warmly welcome customers upon their arrival
  • Communicate clearly with both potential and current clients
  • Establish rapport with families, remembering their names and their children's names
  • Address customer concerns tactfully, aiming for a mutually beneficial resolution
  • Notify management of any unresolved issues
  • Set a positive example for colleagues by prioritizing customer satisfaction in every interaction

As a leader in swim education for over 25 years, Aqua-Tots is recognized as the largest swim school in the nation, catering to individuals from 4 months to adults. If you believe you would be a valuable addition to our team, we encourage you to explore this opportunity further.