Business Systems Analyst
3 weeks ago
VLink is a leading digital technology services and consulting company headquartered in Connecticut. Since its inception in 2006, our innovative team members have been solving complex business and IT challenges for global clients.
We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion, and collaboration. Our team has fun together, cares about each other, and takes pride in the solutions we provide.
We believe in continuously optimizing our processes, refining our solutions, and improving ourselves to benefit the people we serve.
This role is ideal for someone passionate about applying creative and innovative business analyst strategies and approaches across the State of Iowa technology enterprise.
Responsibilities:
- Creating and maintaining user stories, acceptance criteria, demo expectations, and design documents in defined systems.
- Documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and associated requirements.
- Working closely with key decision makers, systems owners, and end users in support of core processes and critical business objectives.
- Conducting research to obtain data, analyzing problems to advise and recommend solutions.
- Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services.
- Advising client or department heads on alternate methods of solving needs or problems and recommending specific solutions.
- Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome.
- Working closely with all IT organizations and driving projects to successful completion.
Requirements:
- Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.
- Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness).
- Experience delivering software as part of an agile delivery team.
- Strong ability to work effectively within time constraints, changing priorities, and independently.
- Analyzing business strategy and user needs, documenting specifications, and translating business objectives into proper system requirement specifications.
- Guiding business customers through business case development for new applications/functionality, including cost/benefit analysis and risk/impact analysis.
- Understanding of how to deliver value through realizations of benefits, avoidance of cost, identifying new opportunities, and modernizing the organization.
- Focus on continuous improvement for both the business process and the underlying technologies and system support.
- Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus.
- Working closely with other Business Units to identify and deliver Enterprise value.
- Experience providing consulting services to governmental entities.
- Skilled at consulting with executive-level stakeholders to define business needs or problems.
Experience working on large, complex IT systems is required. The ideal candidate will have 8+ years of experience in eliciting requirements, writing user stories, and design documents, documenting acceptance criteria, and facilitating communication between business stakeholders and IT.
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