Warranty Management Director

2 weeks ago


Beachwood, Ohio, United States Tremco Construction Products Group, Inc. Full time
Job Summary
As a Strategic Warranty Executive at Tremco Construction Products Group, Inc., you will oversee the development and implementation of warranty policies and programs for our product lines. With a focus on customer satisfaction and business profitability, you will lead efforts to improve warranty processes, reduce claims, and manage warranty cost exposure.

**Key Responsibilities:**
  • Develop and implement warranty policies and programs that align with business goals and regulatory requirements.
  • Collaborate with product management teams to understand product designs, features, and lifecycle from inception through end-of-life.
  • Analyze warranty data to identify trends, root causes of product failures, and opportunities for quality improvements.

Requirements:
A bachelor's degree in Business Administration or a related field, and 8-10 years of experience in warranty management or a related field. A competitive salary range is $120,000 - $180,000 per year, based on location and experience.

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