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Restaurant Host

1 month ago

Cleveland, Ohio, United States IHG Full time
Role Purpose
As a Restaurant Server, you will be the face of our hospitality, providing exceptional service to our guests and creating memorable dining experiences. Your role will involve welcoming guests, recommending food and drink, and ensuring that every meal is a feast for the eyes and a treat for the taste buds.

Key Responsibilities

  • Provide warm and welcoming service to every guest, ensuring their needs are met and exceeded.
  • Take ownership of the kitchen, maintaining high standards of cleanliness and organization.
  • Communicate effectively with the kitchen team and other staff members to ensure seamless service.
  • Anticipate and respond to guest needs, providing personalized service and ensuring their satisfaction.
  • Work collaboratively with the team to achieve exceptional service standards.

Key Skills & Experiences

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Strong problem-solving skills, with the ability to think on your feet and respond to guest needs.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to maintain a high level of professionalism and composure, even in challenging situations.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer, committed to providing a workplace that is inclusive and respectful of all colleagues. We believe that our diversity is our strength, and we are passionate about creating a workplace where everyone feels valued, respected, and empowered to succeed.