Store Environment Team Member
2 days ago
Maintain a high standard of overall store appearance by ensuring cleanliness and recovery standards are met. Deliver exceptional customer service, assisting customers in finding products and providing a positive shopping experience.
Key Responsibilities- Collect and dispose of trash according to approved procedures.
- Dust and damp mop floors following approved procedures.
- Move equipment and products for proper cleaning and restock products in their designated areas.
- Clean assigned areas using assigned materials and equipment, including mixing cleaning solutions according to specifications.
- Deep clean key areas, such as bathrooms, breakrooms, and high-traffic areas, to maintain a clean and safe environment for customers and staff.
- Keep cleaning equipment organized and notify supervisors of supply needs in advance.
- Initiate cleaning tasks and complete all assigned tasks by supervisors.
- Perform tasks in accordance with federal, state, and local guidelines.
- Maintain positive interactions with team members and customers, adhering to the organization's vision and values.
- Project a positive image and serve as a role model for other team members.
- Provide a fast and friendly checkout experience, executing cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
- Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
- Participate in truck unloading, stocking, and planogram (POGs) processes.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Retail and/or cleaning experience preferred.
Work Environment- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- Public retail store setting with climate-controlled areas and some outdoor work.
Michaels is committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation, please contact Customer Care.
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