Experienced Patient Care Coordinator
1 month ago
At Integrity Medical Group, we are seeking a highly skilled Patient Care Associate to join our team. This role plays a critical part in our field operations, ensuring a seamless patient experience from check-in to check-out.
Key Responsibilities:
- Welcoming patients and verifying information while maintaining HIPPA guidelines
- Scheduling and confirming appointments with accuracy and efficiency
- Managing patient schedules and follow-up medical appointments
- Providing exceptional customer service and phone etiquette
Requirements:
- Minimum 6 months experience in a clinical setting
- Bi-lingual preferred but not required
- Experience working with eClinical Works highly preferred
Performance Expectations:
- Demonstrate strong attention to detail and commitment to customer service
- Excellent phone etiquette and problem-solving skills
- Ability to multitask and work with large volumes of data
- Maintain confidentiality and professionally communicate with patients
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off (12 days of PTO after 30 days of employment)
- Vision insurance
- Paid Federal Holidays
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Overtime available when applicable
Relocation:
- Must have reliable transportation
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