Experienced Patient Care Coordinator

1 month ago


Kissimmee, Florida, United States Integrity Medical Group Full time
Job Description

At Integrity Medical Group, we are seeking a highly skilled Patient Care Associate to join our team. This role plays a critical part in our field operations, ensuring a seamless patient experience from check-in to check-out.

Key Responsibilities:

  • Welcoming patients and verifying information while maintaining HIPPA guidelines
  • Scheduling and confirming appointments with accuracy and efficiency
  • Managing patient schedules and follow-up medical appointments
  • Providing exceptional customer service and phone etiquette

Requirements:

  • Minimum 6 months experience in a clinical setting
  • Bi-lingual preferred but not required
  • Experience working with eClinical Works highly preferred

Performance Expectations:

  • Demonstrate strong attention to detail and commitment to customer service
  • Excellent phone etiquette and problem-solving skills
  • Ability to multitask and work with large volumes of data
  • Maintain confidentiality and professionally communicate with patients

Benefits:

  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off (12 days of PTO after 30 days of employment)
  • Vision insurance
  • Paid Federal Holidays

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Overtime available when applicable

Relocation:

  • Must have reliable transportation


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