Insurance Support Specialist

1 week ago

Ballwin, Missouri, United States Combined Agents of America Full time
About the Role

We are seeking an Insurance Support Specialist to join our team at Combined Agents of America. In this role, you will be responsible for providing exceptional service to existing clients, answering customer inquiries, and working with new clients to understand their needs.

Key Responsibilities:

  • Provide outstanding service to existing clients related to policy updates, quotes, payments, and documentation.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service claims.
  • Work with new clients or support producers in understanding their needs, gathering data, researching policy options, presenting options, finalizing coverage, canceling old policies, and negotiating with carriers.
  • Set appointments and/or client calls or support producers to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Requirements

To be successful in this role, you should:

  • Hold a Missouri insurance license and have a minimum of two years' insurance experience (personal or commercial lines).
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Compensation

The estimated annual salary for this position is $37,440 - $43,200, depending on experience and qualifications.

  • Medical Support Specialist

    2 weeks ago

    Ballwin, Missouri, United States Bethesda Health Full time

    We are seeking a skilled and compassionate Medical Support Specialist to join our team at Bethesda Health. As a key member of our healthcare staff, you will play a vital role in providing high-quality patient care and support services.About the RoleThis is an excellent opportunity for individuals who are passionate about delivering exceptional care and...

  • Enterprise Infrastructure Support Specialist

    3 weeks ago

    Ballwin, Missouri, United States SyllogisTeks Full time

    SyllogisTeks is a dynamic and innovative company seeking a highly skilled Enterprise Infrastructure Support Specialist to join our team.The estimated annual salary for this position is approximately $85,000-$110,000 based on industry standards and the location of the company.As an Enterprise Infrastructure Support Specialist at SyllogisTeks, you will be...

  • Dental Support Specialist

    2 weeks ago

    Ballwin, Missouri, United States Enable Dental Full time

    About the RoleAt Enable Dental, we are seeking a highly skilled and dedicated Dental Support Specialist to join our team. As a key member of our dental care team, you will play a vital role in providing exceptional patient care and assisting our dentist and dental hygienist with various procedures.The ideal candidate will have excellent communication and...

  • Dedicated Home Health Support Specialist

    3 weeks ago

    Ballwin, Missouri, United States Experienced In Home Care and Assistance LLC Full time

    Company Overview">We are a leading provider of home health care services, committed to delivering exceptional support and care to our clients in University City.">Salary">The estimated annual salary for this position is $45,000-$60,000, depending on experience.">Job Description">As a Dedicated Home Health Support Specialist, you will play a vital role in...

  • Commercial Insurance Account Manager Specialist

    3 weeks ago

    Ballwin, Missouri, United States RANSON & ASSOCIATES, LLC Full time

    About the RoleThe Commercial Insurance Account Manager / Customer Service Representative provides exceptional customer experience for potential and existing commercial customers.We are seeking a highly motivated individual who wants to excel in their career, take on new challenges every day, derive satisfaction from their job, help others (clients), and...

  • Healthcare Support Specialist

    2 weeks ago

    Ballwin, Missouri, United States Bethesda Health Full time

    Career Opportunity: Certified Nursing Assistant (CNA) Bethesda Health is seeking a dedicated and compassionate Certified Nursing Assistant (CNA) to join our team. As a CNA at Bethesda, you will provide essential patient care support, including hygiene assistance, nutrition, ambulation, and safety measures as directed by the Charge Nurse. Patient Care...

  • Healthcare Support Specialist

    2 weeks ago

    Ballwin, Missouri, United States Bethesda Health Full time

    Job DescriptionWe are seeking a skilled Certified Nursing Assistant to join our team at Bethesda Health.About the RoleThis is a dynamic opportunity to provide patient care support and assist with essential routines under the supervision of a Charge Nurse.ResponsibilitiesDocument patient information, monitor vital signs, and ensure residents' needs are met...

  • Commercial Insurance Professional

    4 days ago

    Ballwin, Missouri, United States Assurance Brokers Ltd. Full time

    Job Title: Commercial Insurance ProfessionalAbout Us:Assurance Brokers Ltd. is a reputable insurance agency seeking a highly skilled and motivated professional to join our team as a Commercial Insurance Professional.Responsibilities:The ideal candidate will assist our commercial lines insurance brokers, manage files, including maintaining records and making...

  • Insurance Career Starter

    4 days ago

    Ballwin, Missouri, United States Combined Agents of America Full time

    Customer Service RepresentativeAt Combined Agents of America, we are seeking a highly skilled Customer Service Representative to join our team. This is an excellent opportunity for someone looking to start their career in the insurance industry.The ideal candidate will have a strong focus on customer satisfaction and be able to handle multiple tasks...

  • Insurance Career Opportunities

    4 days ago

    Ballwin, Missouri, United States Combined Agents of America Full time

    **Insurance Customer Service Representative Job Description**The ideal candidate will maintain solid customer relationships by handling inquiries and concerns with speed and professionalism. This role involves daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing...

  • Bridal Boutique Specialist

    2 weeks ago

    Ballwin, Missouri, United States Mimi's Bridal at Town & Country Full time

    Become a part of Mimi's Bridal at Town & Country's dynamic team as a Bridal Boutique Specialist. In this role, you will play a crucial part in creating unforgettable experiences for our clients. As a Bridal Boutique Specialist, you will work closely with brides-to-be to understand their unique style and preferences, providing expert guidance on selecting the...

  • Medical Instrument Support Specialist

    3 weeks ago

    Ballwin, Missouri, United States Bausch + Lomb Full time

    About Bausch + LombBausch + Lomb is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world.Job SummaryThis role is responsible for providing support in one or more areas including manufacturing floor, material floor, packaging department, heat treating/passivation, and stockroom...

  • Insurance Account and Sales Representative

    3 weeks ago

    Ballwin, Missouri, United States Stephen Willett - State Farm Agent Full time

    Job OverviewState Farm Agent Stephen Willett is seeking an experienced sales professional to join his team as an Insurance Account and Sales Representative. As a key member of our agency, you will play a crucial role in helping clients achieve their financial goals by providing top-notch insurance services.About the AgencyStephen Willett opened his State...

  • High-End Cosmetics Specialist

    3 weeks ago

    Ballwin, Missouri, United States Ulta Beauty Full time

    About the RoleAt Ulta Beauty, we're looking for a skilled and charismatic individual to join our team as a High-End Cosmetics Specialist. As part of our Prestige Beauty Advisor team, you will be responsible for providing exceptional customer service, product knowledge, and sales expertise to drive revenue growth.Key Responsibilities:Greet guests with a warm...

  • Nurse Care Specialist

    3 weeks ago

    Ballwin, Missouri, United States Bethesda Health Full time

    Bethesda Health offers a competitive salary of $65,000 - $85,000 per year for our Nurse Care Specialist position. As a Licensed Practical Nurse at Bethesda, you will provide essential nursing care to residents by assessing their needs and implementing care plans.Job OverviewThe Nurse Care Specialist role involves providing basic nursing care to geriatric...

  • Service Experience Specialist

    7 days ago

    Ballwin, Missouri, United States Chick-fil-A Full time

    About the PositionWe are seeking a Service Experience Specialist to join our team at Chick-fil-A. As a member of our front-of-house team, you will be responsible for providing exceptional customer service and creating a memorable dining experience for our guests.Key ResponsibilitiesAlways have a 'Food Safety First' mindset.Engage with our guests by...

  • Data Management and IT Specialist

    3 weeks ago

    Ballwin, Missouri, United States Central County Emergency 911 Full time

    Job DescriptionWe are seeking a highly skilled Data Management and IT Specialist to join our team at Central County Emergency 911. This is a full-time, hourly position that requires strong technical skills and the ability to work collaboratively with our personnel, fire and EMS supervisory teams, other governmental agencies, and the public safety...

  • Pet Care Specialist

    3 weeks ago

    Ballwin, Missouri, United States House of Paws Pet Care LLC Full time

    **About Us**House of Paws Pet Care LLC is a leading provider of pet sitting and dog walking services in St. Louis.We are seeking a reliable and animal-loving Pet Care Specialist to join our team.As a Pet Care Specialist, you will be responsible for providing top-notch care for pets of all shapes and sizes, including dogs, cats, puppies, and kittens.You will...

  • Healthcare Support Specialist

    3 weeks ago

    Ballwin, Missouri, United States Bethesda Health Full time

    About Bethesda HealthBethesda Health is a leading provider of healthcare services, dedicated to improving the lives of others. With over 1,200 employees, we strive to bring out the best in talented, caring people.

  • Behavioral Therapist

    3 weeks ago

    Ballwin, Missouri, United States Autism Learning Collaborative Full time

    Overview">Autism Learning Collaborative is a pioneering organization dedicated to providing innovative solutions for individuals with Autism Spectrum Disorder (ASD).">We are seeking a highly skilled and compassionate Registered Behavior Technician (RBT) to join our team as a Behavioral Therapist - Autism Intervention Specialist. As an integral member of our...