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Retail Customer Service Representative

2 weeks ago


Orlando, Florida, United States VSP Vision Full time

At VSP Vision, we're dedicated to supporting the eye health of our community. As a Retail Customer Service Representative, you'll be an integral part of this mission.

Your primary function will be assisting patients at our Optical Outlets while collaborating with Doctors and Office Managers to ensure seamless patient flow. You'll provide exceptional customer service, exceeding expectations with every interaction.

Your responsibilities will include:

  • Welcoming customers and clearly explaining our services
  • Assisting patients with selecting eyewear, including frames and lenses
  • Solving visual challenges and providing solutions
  • Managing transactions and ensuring accuracy

You'll work closely with our team to deliver outstanding patient satisfaction from the first interaction. Your excellent communication skills, ability to multitask, and problem-solving prowess make you an ideal candidate for this role.

We offer a comprehensive benefits package that empowers our employees' well-being. This includes medical and dental insurance, free vision care, 401(k) retirement plan, paid time off, life insurance, and access to Employee Assistance Programs.

VSP Vision is committed to fostering an inclusive environment where everyone feels valued. We strive to create opportunities for growth, learning, and development. If you're passionate about delivering top-notch customer service and are eager to join a dynamic team, apply today