Clinical Support Specialist

1 week ago


Mt Vernon, Illinois, United States Family Care Network Full time
Job Summary
We are seeking a highly organized and customer-focused Patient Services Representative to join our team at Family Care Network. This role is responsible for providing administrative support to patients, including reception, medical records, switchboard, referrals, and scheduling. If you have excellent communication skills and the ability to multitask in a fast-paced environment, we encourage you to apply.

**Key Responsibilities:**
• Greet and assist patients with their needs
• Manage patient flow and respond to patient questions and concerns
• Accurately enter and review patient data in the EMR
• Prioritize and multitask on multiple projects with frequent interruptions

**Requirements:**
• High school diploma or equivalent required
• Proficiency in using standard computer and office equipment
• Good spelling, grammar, typing, data entry, and phone skills
• Ability to maintain patient privacy and confidentiality
• Medical office experience is helpful but not required

**Benefits:**
At Family Care Network, we offer a comprehensive benefits package designed to support your well-being and that of your family. Our benefits include health insurance, flexible spending accounts, 401(k) plan, and more. We also offer opportunities for professional growth and development.


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