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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our fashion retail team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.
Key Responsibilities:- Provide outstanding customer service, ensuring a positive shopping experience for all customers.
- Drive sales by utilizing sales techniques, communicating product knowledge, and recommending merchandise to customers.
- Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
- Ensure merchandise is handled and presented in a manner that meets company standards.
- Participate in visual directives, including monthly store sets and zone maintenance.
- Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Ensure prompt resolution of customer concerns.
- Provide a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns, and exchanges.
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
- Sign up clients for the reward program.
- Build and maintain a solid customer following through clienteling and wardrobing.
- Maintain consistent client communication through the utilization of customer books.
- Support replenishment activities that keep the store full and abundant.
- Assist with locate fulfillment.
- Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
- Assist with boutique cleanliness and organization.
- Promote an inclusive, collaborative approach to problem-solving.
- Seek personal developmental opportunities and solicit feedback.
This is a dynamic and fast-paced retail environment that requires a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
Qualifications:
- High School diploma or equivalent.
- Retail or sales experience preferred.
- Must be 18 years of age or older.
- Excellent communication skills.
- Excellent customer service skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Able to communicate with customers, associates, and management.
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays, is required.
Physical Requirements:
- Constant Walking/Standing % of 8-hour shift.
- Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift.
- Frequent Climbing - 34%-66% of 8-hour shift.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.