Customer Service Representative
3 days ago
Cash America is seeking a highly motivated Customer Service Representative to join our team. In this role, you will play a critical part in providing exceptional customer service and ensuring a positive experience for all clients.
Salary and Benefits:The hourly wage for this position is estimated to be between $10.00 to $13.00 per hour, with the possibility of commission based on productivity. We also offer a range of benefits to support your well-being and career growth.
Key Responsibilities:- Greeting and Interacting with Customers: Develop a rapport with clients to better understand their needs and provide personalized financial solutions.
- Sales and Loan Transactions: Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
- Cash Handling and Operations: Handle cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements, and maintain a clean and organized work environment.
- Communication and Teamwork: Effectively communicate with coworkers and managers, displaying respect and using effective communication tools, and partner with all employees to create a positive and memorable customer experience.
- Lifting and Mobility: Be willing and able to lift/carry up to 50 pounds, and perform duties and tasks for extended periods of time.
- Work Environment and Adaptability: Ability to work with firearms and become firearms certified, and be flexible with work hours including weekends and holidays.
- Education and Experience: Minimum Age: 18 years old, High School Diploma, GED, or equivalent experience, and strong desire to work with people and be team-oriented.
- Technical Skills: Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
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