Customer Service Representative

3 days ago


Baton Rouge, Louisiana, United States Cash America Full time
Job Overview:

Cash America is seeking a highly motivated Customer Service Representative to join our team. In this role, you will play a critical part in providing exceptional customer service and ensuring a positive experience for all clients.

Salary and Benefits:

The hourly wage for this position is estimated to be between $10.00 to $13.00 per hour, with the possibility of commission based on productivity. We also offer a range of benefits to support your well-being and career growth.

Key Responsibilities:
  • Greeting and Interacting with Customers: Develop a rapport with clients to better understand their needs and provide personalized financial solutions.
  • Sales and Loan Transactions: Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
  • Cash Handling and Operations: Handle cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements, and maintain a clean and organized work environment.
  • Communication and Teamwork: Effectively communicate with coworkers and managers, displaying respect and using effective communication tools, and partner with all employees to create a positive and memorable customer experience.
Requirements and Qualifications:
  • Lifting and Mobility: Be willing and able to lift/carry up to 50 pounds, and perform duties and tasks for extended periods of time.
  • Work Environment and Adaptability: Ability to work with firearms and become firearms certified, and be flexible with work hours including weekends and holidays.
  • Education and Experience: Minimum Age: 18 years old, High School Diploma, GED, or equivalent experience, and strong desire to work with people and be team-oriented.
  • Technical Skills: Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.


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