Operations Team Lead
3 weeks ago
Shift Manager Job Summary:
The Shift Manager is a vital member of the Burger King - 5085 - Greenhaven team, responsible for overseeing daily restaurant operations during assigned shifts. As a Shift Manager, you will be expected to maintain high standards of customer service, ensure compliance with company policies and procedures, and lead by example in terms of work ethic and dedication.
About the Role:
We are seeking an experienced and motivated Shift Manager to join our team at Burger King - 5085 - Greenhaven. The successful candidate will have a proven track record of success in a similar role, excellent leadership and communication skills, and a strong understanding of restaurant operations.
Responsibilities:
- Lead and manage restaurant teams during assigned shifts to ensure seamless day-to-day operations.
- Maintain high standards of customer service, ensuring all customers receive excellent food quality and service.
- Ensure compliance with company policies and procedures, including health and safety protocols, inventory management, and cash handling procedures.
- Conduct regular training sessions for new and existing team members to improve their skills and knowledge.
- Monitor and control labor costs, food waste, and other operational expenses to optimize profitability.
- Develop and implement strategies to improve sales and customer satisfaction.
Requirements:
- High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
- Minimum 1-2 years of experience in a similar role, preferably in the fast-food industry.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Working Conditions:
- Inside environment with protection from weather conditions.
- Exposure to extreme cold temperatures and various physical conditions.
Physical Demands:
- Regularly stand, use hands to handle objects, and communicate.
- Frequently walk, stoop, kneel, crouch, and push.
- Occasionally sit, climb, or balance.
- Lift and/or move up to 10, 25, or 50 pounds regularly, frequently, or occasionally.
Compensation and Benefits:
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Why Join Us?
Burger King - 5085 - Greenhaven is a dynamic and fast-paced work environment that offers opportunities for growth and development. As a Shift Manager, you will be part of a team that values hard work, teamwork, and customer satisfaction. We offer a supportive and inclusive workplace culture, with opportunities for advancement and professional growth.
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