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Spa Services Coordinator

2 months ago


Denver Colorado, United States The Brown Palace Hotel and Spa Full time

About The Brown Palace Hotel and Spa:


Established in 1892, The Brown Palace Hotel and Spa, Autograph Collection, is renowned for its exceptional service and luxurious accommodations in Downtown Denver.

With 243 unique guestrooms and suites, six distinctive dining venues, a boutique spa, and nearly 20,000 square feet of versatile meeting space, our hotel caters to both adventurous travelers and corporate executives alike.


As a member of our historic establishment, employees enjoy a variety of benefits, including discounted RTD Eco Pass, complimentary meals during shifts, and special rates on hotel services and accommodations for friends and family.

We encourage candidates from diverse backgrounds to apply, even if they do not meet every single requirement listed.



Position Overview:

As a Spa Services Coordinator, you will assist guests during their arrival and departure from the spa, ensuring a positive experience. You will be responsible for maintaining the cleanliness of the Spa Locker Rooms, Relaxation Area, and Spa Lobby, as well as ensuring an ample supply of clean towels, robes, and sheets.

Key Responsibilities:
1. Stock locker rooms with necessary amenities, including towels and robes.
2. Remove soiled linens and trash from designated areas.
3. Clean corridor walls and doors, ensuring glass doors and mirrors are spotless.
4. Manage spa laundry operations.
5. Provide guests with robes, towels, slippers, and other items to enhance their spa experience.
6. Adhere to attendance policies and maintain regular availability for work.
7. Perform additional job-related tasks as assigned.

Qualifications:
1. Ability to lift, bend, stoop, walk, and push carts weighing up to 50 lbs., with or without reasonable accommodation.
2. Capability to stand and move throughout the spa while performing essential job functions.
3. Strong verbal and written communication skills, with the ability to adapt communication style to various audiences.

Employee Benefits:
At HEI Hotels and Resorts, we are committed to offering a comprehensive benefits package that promotes your physical, mental, and financial well-being. Our offerings include:


1. Competitive Medical and Dental plans through Anthem Blue Cross Blue Shield, along with Vision insurance through EyeMed.
2. Paid time off through our Vacation, Sick, and Holiday programs.
3. Pet insurance options through the ASPCA.
4. A variety of life insurance and disability plans for financial security.
5. A 401(k) Savings Plan with matching contributions, plus discounts through our 'YouDecide' and Hotel Room Discount programs.

We also partner with DailyPay, allowing associates to access their earnings when they choose.


HEI Hotels and Resorts is an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.