Medical Assistant

2 weeks ago

Altoona, Pennsylvania, United States Tufts Medical Center Full time
Job Summary

We are seeking a highly skilled and experienced Medical Assistant to join our team at Tufts Medical Center. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team.

Key Responsibilities
  • Control and monitor patient flow to maximize efficient use of providers and exam rooms.
  • Communicate delays to patients and providers, and respond to variations in patient volume, provider ability, and resources.
  • Prepare medical records for patient visits, confirming accuracy with patient identifiers, and entering chief complaint and social history.
  • Exercise a high degree of customer service in all interactions with patients, internal and external customers.
  • Assist providers, patients, and patient families with admitting patients into the hospital, making out clothing lists, and facilitating smooth transitions to inpatient units.
  • Escort patients to exam rooms and prepare patients for provider visits, checking to ensure patient comfort, privacy, and safety.
  • Ensure patient and personal safety, determining fall risk and implementing appropriate measures.
  • Prepare exam rooms for each patient in accordance with the needs of the patient's visit.
  • Assist and/or chaperone providers/nursing with physical exams, treatments, and procedures as necessary.
  • Perform and record vital signs, review lists of medications with patients, and collect specimens and/or ensure necessary supplies and equipment are ready for providers to use during visits.
  • Perform Point of Care Testing (POC) as ordered, including urine dips, HCG testing, Strep A, HGB A1C, and glucose testing.
  • May be required to perform phlebotomy.
  • Assist in arranging for diagnostic testing, surgery, and in-patient admissions under the direction of the nurse or physician.
  • Assist with patient billing by ensuring CPT code, diagnosis code, and all supplies and procedures are indicated on charting.
  • Ensure outside paperwork is scanned into patient's electronic medical record, process and track referrals and prior authorizations as requested/ordered by providers, and notify providers of patient requests for referrals and prescription renewals.
  • Use proper techniques and procedures for hazardous waste disposal, universal precautions, and for body mechanics, maintaining clinic rooms according to infection control and cleaning policies.
  • Stock, maintain, and rotate supplies in clinic rooms daily according to clinic demands, monitor expiration dates, and monitor supply inventory for clinics and order supplies as needed.
  • Maintain equipment and participate in unit-specific quality improvement projects, such as hand washing audits, time-outs, refrigerator/medication logs, and daily/monthly code cart checks.
  • Provide administrative support, which may include coordinating interpreter services, answering telephone calls, taking accurate and messages, forwarding messages, and faxing.
Benefits

Tufts Medical Center offers a comprehensive benefits package, including competitive salaries and benefits, medical, dental, and vision benefits that start on day one, 403(b) retirement plans with company match, tuition reimbursement, guaranteed hours and set schedules, professional growth opportunities, and more.

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