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Team Lead

2 months ago

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Job Description

Job Summary:

The Shift Manager is responsible for overseeing the daily operations of a Leucadia Pizza restaurant, ensuring a high level of customer satisfaction and efficient service delivery. This role requires strong leadership and communication skills to motivate and train staff, as well as the ability to manage multiple tasks and priorities.

Key Responsibilities:

  • Team Management: Supervise and train staff to ensure excellent customer service and efficient food preparation.
  • Operations Management: Oversee daily restaurant operations, including food preparation, inventory management, and maintenance of a clean and safe environment.
  • Customer Service: Deliver exceptional customer service, resolving complaints and issues in a professional and friendly manner.
  • Inventory and Supplies: Manage inventory levels, order supplies, and maintain a well-stocked restaurant.
  • Financial Management: Assist with financial tasks, including cash handling, sales tracking, and inventory management.
  • Marketing and Promotion: Participate in marketing and promotional activities to drive sales and increase customer engagement.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Previous restaurant experience, preferably in a management role.
  • Skills: Strong leadership and communication skills, ability to multitask, and excellent customer service skills.

Working Conditions:

The Shift Manager will work in a fast-paced restaurant environment, with regular exposure to food, cleaning products, and other chemicals. The ability to stand for long periods, lift up to 75 pounds, and work in a moderate to high noise level is required.