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Customer Service Representative

3 weeks ago

Amherst, Massachusetts, United States Monro Inc. Full time
About Us

At Monro Inc., we're committed to helping our teammates grow their careers through a combination of coursework, demonstrating leadership skills, and open opportunities.

Our goal is to create a positive work environment that fosters personal and professional development.

This role offers a unique chance to join a dynamic team and contribute to our mission of delivering exceptional customer service and automotive repair solutions.

Job Details
  • This is a full-time position with opportunities for career advancement.
  • The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong focus on providing exceptional customer service.
Responsibilities
  • Sales: Meet or exceed daily sales targets through effective sales presentations and product knowledge.
  • Customer Service: Respond promptly to guest inquiries, resolve issues efficiently, and provide exceptional service.
  • Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other's success.
Requirements
  • High school diploma or equivalent required.
  • One year of sales experience needed.
  • Strong verbal communication skills and ability to write sales work orders accurately.
Benefits
  • Paid vacation and holidays for full-time teammates.
  • 401k eligibility immediately upon hire.
  • Direct deposit.
  • Employee discounts.
  • Healthcare, vision, and dental for full-time teammates.
  • Employee access perks.
  • Career advancement opportunities.