Travel Consultant
6 days ago
We are seeking a highly motivated and customer-focused Travel Advisor to join our team at the American Automobile Association. As a Travel Advisor, you will be responsible for providing exceptional travel experiences to our members, exceeding their expectations, and building long-lasting relationships.
Key Responsibilities- Sales and Customer Service: Sell international and domestic travel packages, including cruises, land packages, travel itineraries, air, car, and hotel services.
- Product Knowledge: Share knowledge and expertise from personal experiences and/or education study trips to provide members with tailored travel recommendations.
- Relationship Building: Develop long-standing relationships with our members, build referral and repeat business, and make recommendations to ensure the trip experience exceeds their expectations.
- Cross-Selling: Identify opportunities to cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card and identity theft referrals.
- Education: A high school diploma is required, but a 2 or 4-year college degree is preferred.
- Experience: At least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-oriented environment.
- Skills: Strong sales drive, organizational skills, ability to multi-task in a fast-paced environment, proficiency in navigating computers and various programs, excellent written and oral communication skills, and ability to type at least 30WPM.
- Compensation: An hourly rate of $23.25, with the opportunity to earn uncapped incentives and an average annual salary of $67,300 - $82,300.
- Benefits Package: Comprehensive health coverage, 401(K) saving plan with company match, pension, tuition assistance, PTO for community volunteer programs, wellness program, and employee discounts.
The American Automobile Association is the largest federation of AAA clubs in the nation, with 14,000 employees in 21 states serving 17 million members. We are committed to delivering legendary service and beneficial products that provide members with peace of mind and value.
We are an Equal Opportunity Employer and consider all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.
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