Spanish Customer Support Agent

3 weeks ago


Dallas, Texas, United States Mass Markets Full time

At Mass Markets, we're looking for a skilled Call Center Representative to join our team. In this role, you'll handle inbound and outbound contacts in a professional and timely manner.

Key Responsibilities:
  • Ensure first call resolution through effective problem-solving and call handling
  • Research systems to find missing information when applicable
  • Coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems

As a Call Center Representative, you'll be the face of our company, interacting with customers daily. If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply. Estimated salary: $45,000 - $55,000 per year.



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