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Warehouse Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Warehouse Operations Manager to lead our fast-paced receiving and shipping department in meeting daily customer demands. As a key member of our logistics team, you will be responsible for coordinating logistics to ensure timely and efficient order fulfillment, providing outstanding customer service, and maintaining a high level of accuracy in our shipping and receiving processes.
Key Responsibilities
- Coordinate logistics to ensure timely and efficient order fulfillment
- Supervise and lead a team of shipping clerks and warehouse agents
- Collaborate with warehouse, purchasing, and other managers to optimize processes
- Troubleshoot shipping issues and customer complaints
- Prepare regular shipping and receiving reports for management
Requirements
- 2+ years of experience in a warehouse leadership position
- Experience in leading and coaching small teams
- Ability to work effectively with other teams
- Experience in computers or equivalent training
- Ability to work within a deadline under pressure and handle interruptions
Preferred Qualifications
- Forklift certification
- Pallet jack experience
- Transportation management system experience
About Us
Pilot Freight Service is a leading provider of logistics and transportation services. We are committed to delivering exceptional customer service and building long-term relationships with our clients.