Retail Associate

3 days ago


Hampton, Virginia, United States Wal-Mart Stores, Inc. Full time
About This Role:
We're looking for a skilled Retail Associate to join our team as a Customer Service Expert. In this role, you'll work closely with customers to provide excellent service and ensure they have a great shopping experience. You'll be responsible for answering customer questions, helping with returns and exchanges, and resolving any issues that may arise. If you have a passion for customer service and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.

Key Responsibilities:
• Provide exceptional customer service by greeting customers, answering questions, and resolving issues
• Assist customers with returns and exchanges, and process refunds or exchanges as needed
• Maintain a clean and organized workspace, including the checkout lanes and surrounding areas
• Work effectively in a team environment to achieve sales goals and objectives
• Participate in visual merchandising and inventory management activities as needed
• Adhere to company policies and procedures regarding customer service, safety, and security

What We Offer:
At Wal-Mart Stores, Inc., we offer competitive pay, performance-based incentive awards, and a range of benefits, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. We also offer paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Education and Qualifications:
High school diploma or equivalent required; prior retail experience preferred. Ability to stand for long periods of time, lift up to 50 pounds, and work in a fast-paced environment. Must have excellent communication and customer service skills.

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