Eligibility Specialist

2 weeks ago


Salt Lake, Utah, United States Housing Authority of Salt Lake Full time
Job Title: Eligibility Specialist

The Housing Authority of Salt Lake City is seeking a highly skilled Eligibility Specialist to join our team. As an Eligibility Specialist, you will play a critical role in determining applicant eligibility for housing assistance by verifying information and ensuring compliance with Federal regulations and Housing Authority policies.

Key Responsibilities:
  • Analyze individual housing assistance applications to determine eligibility and priorities according to HUD regulations and Housing Authority policies.
  • Input housing application data into computer systems and perform periodic updates of waiting lists to ensure accuracy of applicant information.
  • Perform notification and verification processes for housing programs, when applicants have reached the top of the waiting list.
  • Distribute applications and other required program forms to clients.
  • Organize and prioritize caseload ensuring that records and documents are processed and updated according to Housing Authority priorities.
Requirements:
  • Equivalent of a high school education and 1 year of work experience performing clerical or receptionist duties with high public contact, or an equivalent combination of education and experience.
  • Exceptional customer service skills with ability to maintain confidentiality and professionalism.
  • Strong computer skills and ability to work well with other employees and the public under varying circumstances.
  • Proven ability to effectively work independently and in a team environment.
  • Ability to relate to and communicate professionally with persons from all socio-economic, ethnic, and racial backgrounds.
Benefits:
  • Health, Dental, and Vision plan
  • Life and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Vacation, Sick, Personal, and Paid Holidays
  • Retirement Plan
  • Education Assistance
  • Employee Assistance Program
  • Relocation Assistance for qualified candidates


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