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Server (Mansion) - Fine Dining Expert

2 months ago

Austin, Texas, United States Auberge Resorts Full time

Job Summary:

Ambitious and charismatic individuals are sought after to join our team as Servers at Commodore Perry Estate, a luxurious mansion hotel. As a Server, you will be responsible for delivering exceptional dining experiences to our esteemed guests, ensuring their satisfaction with every interaction.

Key Responsibilities:

  • Facilitate Guest Dining Experience: Take orders, anticipate needs, and deliver all items efficiently to create a seamless and memorable experience for our guests.
  • Provide Exceptional Service: Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service.
  • Upsell and Promote: Comply with Auberge Resorts Collection standards and make thoughtful suggestions for upselling unique menu items to enhance the guest experience.
  • Operate Restaurant Equipment: Accurately and quickly take and place orders, input them into the POS system, and handle billing.
  • Maintain Restaurant Standards: Ensure the restaurant/outlets are tidy, organized, and follow safe food handling procedures.

Requirements:

  • Experience: Minimum of one year experience in the foodservice/hospitality industry.
  • Knowledge: Good knowledge of food and wine. Experience at a luxury hospitality property preferred.
  • Age: Must be of minimum age to serve alcohol.
  • Appearance and Manner: Superior professional appearance and manner, good character to work in a fast-paced team.
  • Schedule: Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Certifications: Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.