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Wells Fargo Associate Personal Banker

2 months ago


Fargo, North Dakota, United States Wells Fargo Bank Full time
About This Role

At Wells Fargo, we're committed to helping our customers succeed financially. As an Associate Personal Banker, you'll play a key role in delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities
  • Participate in proactive outreach to build relationships with customers and propose suitable products and services to help them achieve their financial goals.
  • Assist customers with basic requests, such as opening new accounts, completing service requests, and submitting credit applications.
  • Develop a deep understanding of our bank's products and services to effectively connect with customers' needs.
  • Interact with customers to demonstrate care and build trust, providing personalized solutions to meet their financial objectives.
  • Refer customers' financial needs to other bankers and partners as necessary.
Requirements
  • 6+ months of customer-facing experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Experience helping customers succeed financially by offering introductions to additional team members as appropriate.
  • Ability to build strong relationships with internal partners and follow policies, procedures, and regulations.
What We Offer

As a Wells Fargo team member, you'll enjoy a competitive salary, robust benefits package, and opportunities for growth and development. We're committed to creating a diverse and inclusive work environment that supports your well-being and career aspirations.