Burlington Store Lead
1 week ago
Customer Service Lead Job Description
">We are seeking a highly motivated and customer-focused Customer Service Lead to join our team at Burlington Stores, Inc. The ideal candidate will have excellent leadership skills, strong communication abilities, and physical stamina to work in a fast-paced retail environment.
">Key Responsibilities:
">- ">
- Lead day-to-day customer service initiatives, inspire and motivate associates to provide exceptional service.">
- Develop and implement strategies to improve friendliness, speed of checkout, and customer feedback surveys.">
- Maintain a clean and organized front end area, troubleshoot issues with registers and transactions.">
- Coordinate meal and break periods, ensure schedule adherence.">
Requirements:
">Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
">Benefits and Salary: Competitive wage, flexible hours, associate discount, medical coverage, 401(k) plan, paid time off, holidays, and sick time.
">About Us
">Burlington is a rapidly growing brand providing training and development opportunities for our associates.
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