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Retail Performance Associate
2 months ago
At Havenly, we are transforming the way individuals design and shop for their living spaces.
In addition to our award-winning design services, we proudly manage some of the leading home furnishings brands in the industry, including Interior Define, The Inside, and The Citizenry.
Our portfolio of brands is expanding, and we are seeking exceptional talent to join us on this exciting journey.Role Overview:
The Retail Strategy team is essential in empowering our retail studios to enhance sales and expand our business.
We are in search of an associate to support the execution and oversight of our sales and retail operations.
This role involves direct collaboration with the Director of Retail Strategy on initiatives that ensure our sales team and stores operate at peak efficiency.
The ideal candidate is someone with a strong operational mindset and a passion for data, eager to innovate and contribute visionary ideas to the business.
Key Responsibilities:
1. Conduct thorough analysis of our CRM database, Hubspot, and manage daily operations.
2. Oversee the CRM system utilized by the Sales Team, addressing inquiries and enhancing data integrity.
3. Analyze and refine our inbound lead distribution to improve conversion rates.
4. Collaborate with the retail strategy team and store leaders to evaluate objectives, performance metrics, compensation structures, and explore new opportunities.
5. Update and maintain our training and resource hub, ensuring studio teams have access to the latest tools and knowledge for effective selling.
6. Work cross-functionally with Customer Experience and product teams to identify new initiatives and streamline internal processes for greater efficiency within the sales organization.
7. Facilitate ongoing communication with the sales team regarding retail discount strategies, company updates, and process changes.
Candidate Profile:
- Bachelor's degree in a business-related field is preferred.
- 1-2 years of experience in retail and/or corporate operations.
- Strong analytical skills with proficiency in Excel and quantitative analysis.
- Excellent attention to detail and organizational abilities, capable of managing multiple projects and keeping stakeholders informed.
- Passion for retail and collaboration with store teams.
- Preferred experience with Hubspot, our CRM tool.
Compensation and Benefits:
The targeted compensation range for this position is $50,000 to $65,000 annually.
Our comprehensive rewards package includes competitive pay, accrued paid time off, floating holidays, volunteer days, health benefits (Medical, Dental, Vision, Disability), company equity, 401K, paid parental leave, and fertility benefits.
Havenly is an Equal Opportunity Employer.
Our hiring decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
All applicants must be authorized to work in the United States on a full-time basis.#J-18808-Ljbffr
