Operations Director

2 weeks ago


Westlake Village, California, United States Warner Pacific Insurance Services Full time

Job Overview

The Operations Supervisor - Ancillary Quoting role is a critical leadership position that oversees and supports a team of Rating Analysts. This position ensures the accurate and timely generation of employee benefit quotes, collaborates with sales teams and brokers, and upholds the department's productivity and service-level standards.

A successful candidate is highly organized, a servant leader, and adept at balancing tactical execution with strategic oversight. They should be comfortable having difficult conversations, coaching team members, and fostering a culture of continuous improvement.

This role requires daily inventory management to ensure workload distribution aligns with business priorities and proactive relationship management with sales representatives to foster seamless communication and support throughout the quoting process.



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