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Quality Assurance Supervisor

2 months ago

Ayer, Massachusetts, United States Nasoya Foods USA, LLC. Full time
Job Overview

At Nasoya Foods USA, LLC, we pride ourselves on being the leading brand of tofu in the United States, introducing millions to the benefits of plant-based protein. Our diverse product range includes over 10 varieties of tofu, designed to cater to the needs of consumers looking for convenient and nutritious options.


Key Responsibilities

The Quality Assurance Supervisor will be responsible for:

  • Executing managerial duties in alignment with organizational policies and legal requirements.
  • Overseeing the recruitment, training, and performance evaluation of team members; organizing and directing work assignments; and addressing employee concerns and resolving issues.
  • Developing and enforcing Quality Assurance programs, Standard Operating Procedures (SOPs), and guidelines within the facility.
  • Guiding the Quality Supervisor in product testing across various quality metrics, including microbiological, physical, and chemical properties.
  • Conducting audits of sanitation and operational practices to ensure compliance with established standards.
  • Analyzing data and preparing reports to confirm adherence to quality benchmarks or identify deviations.
  • Suggesting improvements to current quality or production standards to optimize output while considering equipment capabilities.
  • Monitoring pest control initiatives in collaboration with licensed external agencies.
  • Implementing specifications for raw materials, in-process items, and finished products.
  • Facilitating Quality Good Manufacturing Practices (GMP) training sessions.
  • Updating and maintaining procedural documentation for the Quality Assurance Department.
  • Managing a team of up to 10 non-exempt employees within the Quality department.
  • Addressing all quality-related concerns with co-packers.
  • Assisting in capability assessments of machinery and existing processes.
  • Coordinating responses to customer feedback through the consumer affairs team.
  • Overseeing data management activities, including file maintenance and report generation.
  • Ensuring compliance with GMP and sanitation standards, preparing for regulatory and customer inspections.
  • Maintaining the plant's Hazard Analysis Critical Control Point (HACCP) program.
  • Ensuring adherence to the Safe Quality Food (SQF) Global Food Safety Initiative (GFSI) standards.
  • Reviewing organic and Kosher certification processes and guidelines.
  • Designing and supervising experiments and tests within the plant.
  • Complying with all safety and GMP protocols.

Qualifications

The ideal candidate will possess:

  • A Bachelor of Science degree in Food Science or a related discipline.
  • A minimum of seven years of experience in Quality Assurance.
  • At least five years of experience in food manufacturing.
  • A minimum of three years in a supervisory role.
  • Proficiency in computer applications.
  • Experience with Statistical Process Control (SPC) and HACCP is preferred.
  • Strong analytical skills, including the ability to perform mathematical operations relevant to quality analysis.
  • The capability to prioritize tasks and respond to business needs effectively.
  • A sense of urgency in completing tasks.
  • Proficiency in software such as Microsoft Excel and Word, along with ERP systems and statistical databases.

We offer a competitive compensation and benefits package, including comprehensive health coverage for employees and their dependents, dental and vision insurance, life insurance, long-term disability, a 401K plan with company matching, vacation time, floating holidays, and designated company holidays.


At Nasoya, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome individuals from various backgrounds and experiences who share our mission of promoting healthier lifestyles through wholesome food options.