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Transportation Manager

2 months ago

Sparrows Point, Maryland, United States Paper Transport Full time
Driver Manager Job Description

We are seeking a skilled and experienced Driver Manager to join our team at Paper Transport. As a Driver Manager, you will play a critical role in ensuring the highest quality of customer service and safety in our operations.

Key Responsibilities:
  • Driver Supervision: Directly supervise a team of 30-40 drivers, routes, and services to ensure exceptional customer service and safety.
  • Relationship Building: Foster strong relationships with your driver team through integrity, accountability, and open communication.
  • Dispatch and Freight Management: Safely dispatch drivers and freight in accordance with company policy and federal guidelines.
  • Coaching and Development: Conduct regular coaching on Key Performance Indicators (KPIs) to include safety, performance, and equipment maintenance.
  • Customer Service: Respond to internal and external customer needs by answering emails, phone calls, tracking freight, and load recovery to service our customers.
  • Team Retention: Coach your driver team to success and safety compliance, and be responsible for driver team retention.
  • Problem-Solving: Think critically in an ever-changing industry and provide solutions to driver needs and issues.
Benefits:
  • Competitive Salary: Base salary $50-60K
  • Profit-Sharing: Up to 8% profit-sharing
  • Benefits Package: Medical, dental, and vision insurance, employer contributions to your Health Savings Account, paid time off, short-term disability, and long-term disability
  • 401(k) Plan: Company match up to 3%
  • Employee Development: Ongoing training and employee development opportunities
  • Remote Work Option: Ability to work remotely (hybrid)