Operational Support Associate

3 weeks ago


Chicago, Illinois, United States Heartland Human Care Services Full time
About the Role

We are seeking an experienced Operational Support Associate to join our team at Heartland Human Care Services.

In this role, you will provide essential support services, including financial and administrative processing, data entry, and reporting.

The successful candidate will have a strong background in business administration and be able to maintain confidentiality while handling sensitive information.

Key Responsibilities

  • Provide general administrative and operational support to Refugee and Immigrant Community Services' programs
  • Assist with the coordination of purchasing process for programmatic requests
  • Prepare reports, spreadsheets, and presentations for grant applications and compliance reports

Requirements

  • Bachelor's degree in Business Administration or related field
  • Minimum three years of experience in a participant-facing role or operational/administrative/clerical role
  • Fluency in a second language preferred (Farsi, Dari, Pashto, Spanish, French, Swahili, Burmese, Tigrinya, Amharic)
  • Ability to work independently with minimal supervision and adapt to changing priorities

Salary and Benefits

  • Competitive salary: $55,000 - $70,000 per year
  • Medical insurance (BCBS PPO, EPO, and HSA Plans)
  • Dental insurance
  • Vision insurance
  • 401(k) 3% Employer Contribution
  • Paid maternity leave
  • Paid paternity leave
  • Commuter benefits
  • Student loan assistance

Work Environment

This role is required to report to work on-site and is ineligible for remote work. The selected candidate must be able to work in a fast-paced environment and adapt to changing priorities.



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