Customer Experience Ambassador

1 week ago


Antigo, Wisconsin, United States CoVantage Credit Union Full time

We are seeking a Customer Experience Ambassador to be the face of CoVantage Credit Union at our Antigo branch. This role is ideal for those eager to take their career to the next level.

Job Summary

A Customer Experience Ambassador plays a critical role in building connections with members and providing exceptional service. As a key representative, you will be responsible for delivering outstanding customer experiences, resolving member inquiries, and promoting our credit union's products and services.

About CoVantage Credit Union

Covantage Credit Union is a leading financial institution dedicated to serving its members' needs. Our commitment to excellence and community involvement sets us apart from other financial institutions.

Responsibilities
  • Deliver exceptional customer service, ensuring members feel valued and supported
  • Respond to member inquiries, resolving issues promptly and professionally
  • Promote credit union products and services to meet members' financial goals
Requirements
  • Bachelor's degree in a related field (e.g., business, finance)
  • Minimum 2 years of experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
Benefits
  • Ongoing training and development opportunities
  • Competitive salary range: $45,000 - $60,000 per year
  • Health insurance, retirement plans, and paid time off


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