Fitness Club Representative
4 weeks ago
At Planet Fitness Traverse City, we're committed to creating a supportive environment that empowers our members to achieve their fitness goals. As a Member Services Representative, you'll play a vital role in delivering exceptional customer service and ensuring a positive experience for our members, prospective members, and guests.
Key Responsibilities:
- Provide top-notch customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Manage front desk activities, including checking members into the system, handling new member sign-ups, and facilitating updates to member accounts.
- Assist with maintaining the cleanliness and organization of the club, ensuring a welcoming atmosphere for our members.
Requirements:
- Previous customer service experience, preferably in a fitness or health-related setting.
- Basic computer proficiency and ability to learn our systems.
- A passion for fitness and health, with a positive attitude and strong communication skills.
- High school diploma or equivalent required; must be 18 years or older.
Benefits:
- Competitive pay and opportunities for advancement.
- Complimentary Black Card membership and access to our state-of-the-art facilities.
- Training and development programs to help you grow in your role.
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