Warehouse Operations Manager

3 days ago

Lake Zurich, Illinois, United States HelloFresh Full time
About the Role

We are seeking a highly skilled and experienced Area Manager, Warehouse to join our team at HelloFresh. As a key member of our operations team, you will be responsible for overseeing the strategic operations within the functional areas of receiving, shipping, storage/distribution of goods, and logistics.

Key Responsibilities
  • Oversee the strategic operations within the functional areas of receiving, shipping, storage/distribution of goods, and logistics.
  • Direct activities and provide coaching and guidance to associates, leads, and supervisors.
  • Work alongside and with the team, providing guidance as needed to ensure maximum productivity.
  • Work with senior Management to complete the given directives of the Company.
  • Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
  • Cultivate a culture in line with HelloFresh's core values.
  • Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints.
  • Manage the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity.
  • Perform internal audits.
  • Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
  • Create and implement processes and procedures.
  • Relay quality philosophy to all warehouse personnel.
  • Maintain an active role on internal continuous improvement teams.
  • Design, develop and implement warehousing training programs based on quarterly performance reviews.
  • Interact with procurement to ensure adequate supply of all inventory and ingredients.
  • Addressing nonconformities from previous internal and external audits.
  • Conducting a management review of the warehouse essential functions.
  • Following-up on and closing pending preventive and corrective action requests.
  • Ensuring that documentation and design controls are appropriate for organization.
  • Assisting the management team and providing support as necessary.
  • Provide all employees with necessary tools, proper training and corrective direction.
Requirements
  • A Leader: train and develop a large group of employees
  • Performance Manager of warehouse employees
  • Problem Solver/Analytical
  • Detailed Oriented and Results Driven
  • Communicator: speak to employees with tact and diplomacy
  • Time Manager: tracking/monitoring production and maintaining productivity
  • Technical: computer literacy to input information into the computer
  • Able to take direction and relay information to employees
What We Offer
  • Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
  • Generous PTO, including sabbatical, and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education
  • Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe: EUaccommodations@hellofresh.com
  • APAC: APACaccommodations@hellofresh.com
  • United States: USCandidateAccommodations@hellofresh.com
  • Canada: CAaccommodations@hellofresh.com

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