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General Manager Store Leader

2 months ago


Rancho Cucamonga, California, United States Del Taco Restaurants Full time

Job Summary:

The General Manager is responsible for leading the Del Taco Restaurants team to deliver exceptional customer experiences, drive sales growth, and maximize profitability. This role requires a strong leader who can motivate and develop a diverse team, promote a culture of excellence, and execute business strategies to achieve sales and profitability goals.

Key Responsibilities:

  • Team Leadership:
    • Recruit, hire, and retain high-performing team members
    • Develop and implement training programs to ensure team members are equipped to deliver exceptional customer experiences
    • Lead by example, demonstrating a strong work ethic and commitment to excellence
  • Customer Experience:
    • Ensure all customers receive a high-quality experience, meeting or exceeding their expectations
    • Develop and implement strategies to increase customer loyalty and retention
  • Business Operations:
    • Manage restaurant operations, including inventory management, labor scheduling, and cash handling
    • Develop and implement strategies to drive sales growth and maximize profitability
    • Monitor and analyze sales data, identifying trends and opportunities for improvement
  • Marketing and Promotion:
    • Develop and implement local marketing strategies to attract new customers and drive sales growth
    • Collaborate with the marketing team to execute national marketing campaigns
  • Financial Management:
    • Manage restaurant finances, including budgeting, forecasting, and financial reporting
    • Develop and implement strategies to reduce costs and improve profitability
  • Compliance and Risk Management:
    • Ensure compliance with all regulatory requirements, including labor laws and food safety regulations
    • Identify and mitigate risks, ensuring the safety and well-being of team members and customers

Requirements:

  • Education:
    • High school diploma or equivalent required
    • Bachelor's degree in business administration or related field preferred
  • Experience:
    • 3-5 years of experience in the restaurant industry, preferably in a leadership role
    • Proven track record of success in driving sales growth and improving profitability
  • Skills:
    • Strong leadership and communication skills
    • Ability to motivate and develop a diverse team
    • Excellent analytical and problem-solving skills
    • Ability to work in a fast-paced environment and adapt to changing circumstances

Working Conditions:

  • Office and restaurant environment
  • Extended periods of standing, sitting, typing, and looking at a computer screen
  • Ability to drive/travel to restaurant locations within assigned area