Security Specialist

3 weeks ago

North Dartmouth, United States Roundel Full time
About the Role

We are seeking a highly skilled and dedicated Security Specialist to join our team at Roundel. As a Security Specialist, you will play a critical role in maintaining a safe and secure environment for our guests and team members.

Key Responsibilities
  • Support sales by welcoming and engaging guests and team members at the front of the store
  • Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
  • Respond to and accurately document security incidents
  • Understand and leverage escalation tools for guest issues to provide a safe and secure environment for our team members and guests
  • Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
  • Prevent theft and shortage at the front of the store by performing receipt checks for exposed high-dollar merchandise
  • Submit appropriate documentation in the system for all incidents following AP policy and procedures
  • Understand and appropriately use the video system
  • Model working safely while maintaining a clean store for guests and team members
  • Provide service and a shopping experience that meets the needs of the guest
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Requirements
  • Must be at least 18 years of age or older
  • High school diploma or equivalent
  • Meet any state or local licensure and/or other legal requirements related to the position
  • Welcoming and helpful attitude toward guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Effective communication skills
  • Work both independently and with a team
  • Manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
About Roundel

Roundel is a leading retailer with a commitment to providing a safe and secure environment for our guests and team members. We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Climb up and down ladders
  • Apprehend subjects in accordance with company policy
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
  • Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

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