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Muse (Sales Associate) - Retail Ambassador

2 months ago

Minneapolis, Minnesota, United States Tapestry Full time
About the Role

We are seeking a highly skilled and motivated Sales Associate to join our team at Tapestry. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our store.

Key Responsibilities
  • Provide a warm and welcoming experience for our guests, ensuring they feel valued and supported throughout their shopping journey.
  • Develop long-term relationships with our guests by asking insightful questions, suggesting relevant products, and staying up-to-date on the latest brand offerings.
  • Work collaboratively with the team to achieve sales goals and maintain a high level of customer satisfaction.
  • Stay up-to-date on product knowledge and be able to communicate the Kate Spade New York aesthetic to our guests.
  • Lead by example, showcasing impeccable style and a passion for the brand.
  • Continuously work to maintain a clean and organized store environment, ensuring a positive experience for our guests.
  • Process transactions accurately and efficiently, providing a seamless shopping experience.
Requirements
  • Professional selling skills and exceptional interpersonal skills.
  • Prior luxury goods experience preferred.
  • Proactive ability to multitask and prioritize.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • College degree preferred.
Competencies
  • Drive for Results: Consistently exceed sales goals and provide exceptional customer service.
  • Customer Focus: Prioritize guest needs and provide a personalized shopping experience.
  • Creativity: Develop innovative solutions to drive sales growth and improve customer satisfaction.
  • Interpersonal Savvy: Build strong relationships with colleagues and guests, fostering a positive and inclusive team environment.
  • Learning on the Fly: Stay up-to-date on product knowledge and adapt to changing market trends.
  • Perseverance: Demonstrate resilience and determination in the face of challenges.
  • Dealing with Ambiguity: Effectively navigate uncertain situations and prioritize tasks accordingly.
About Tapestry

Tapestry is a global house of brands powered by optimism, innovation, and inclusivity. We are committed to creating a diverse and inclusive work environment that values and respects all employees.

We are an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.