Network Architect

The Virtual Technologies Group, LLC is seeking a highly skilled Network Engineer to join our team. As a Network Engineer, you will be responsible for designing, implementing, and troubleshooting computer and systems/networks for our clients. The ideal candidate will have a strong understanding of network infrastructure and network hardware, as well as excellent communication and problem-solving skills.

Key Responsibilities:

• Manage all aspects of IT needs for clients performed by remote support or onsite visits, including switching, IP endpoint devices, server management, and user-level issues.
• Work with internal help desk to resolve customer issues after escalation from ticket submission.
• Develop, install, and maintain small to large network infrastructure deployments.
• Protect data, software, and hardware by coordinating, planning, and implementing network security measures based on company standards and solutions.
• Diligent and effective communication with clients, sales, and team members.
• Attentive customer service, focused on client satisfaction.
• Recommend, plan, and implement new technologies that move a client's business forward.
• Attend and engage in team meetings.
• Meet professional development requirements.
• Maintain weekly time and expense records inside of the PSA platform for work/travel performed as per policy.
• Occasional on-call work is required based on team rotation.

Minimum Qualifications:

• Associates degree in Information Technology – network or systems administration is preferred.
• Minimum 4 years of network administration experience with strong understanding of network infrastructure and network hardware.
• Ability to be a self-starter with little supervision.
• Hands-on experience and strong knowledge with VMware, business-class firewalls, and switching.
• Strong knowledge in Server 2012/2016/2019, Exchange 2013/2016/2019, Active Directory, DHCP, DNS, network design, and implementation.
• Experience in the managed service provider space is a plus.