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SAP CS/SM Consultant

2 months ago

Dallas, Texas, United States Collabera Full time
About the Role

SAP Customer Service/Service Management Consultant

Collabera is seeking an experienced SAP CS/SM Consultant to join our team. As a key member of our team, you will be responsible for providing expert-level support for our clients' SAP Customer Service/Service Management implementations.

Key Responsibilities:

  • Provide technical expertise for SAP CS/SM implementations, including brownfield migrations from ECC to S/4HANA.
  • Develop and implement service notifications, field repairs, depot repairs, 3rd-party repairs, RMA, warranty management, service contracts, equipment master, and billing processes.
  • Collaborate with cross-functional teams to ensure seamless implementation and delivery of SAP CS/SM solutions.
  • Conduct training and knowledge transfer sessions for clients and internal stakeholders.
  • Stay up-to-date with the latest SAP CS/SM developments and best practices.

Requirements:

  • 5+ years of experience in SAP Services (CS, SM) with a focus on brownfield implementations.
  • Expertise in service notifications, field repairs, depot repairs, 3rd-party repairs, RMA, warranty management, service contracts, equipment master, and billing.
  • Strong understanding of SAP CS/SM functionality and configuration.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • Opportunity to work with a leading IT services company.
  • Collaborative and dynamic work environment.
  • Competitive compensation and benefits package.
  • Professional growth and development opportunities.