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Case Manager

1 month ago

Sens, Bourgogne-Franche-Comté, United States Opportunity Village Full time
Job Summary

We are seeking a highly motivated and compassionate Case Manager to join our team at Opportunity Village. As a Case Manager, you will play a vital role in providing support and advocacy for individuals with intellectual and/or developmental disabilities.

Key Responsibilities
  • Provide case management, support, and advocacy for individuals with intellectual and/or developmental disabilities.
  • Act as a liaison between individuals served, caregivers/families/guardians, Opportunity Village, and other support services.
  • Ensure that all individuals served are presented with choices in the services they receive, the manner and settings in which those services are provided, and in the work they do.
  • Embody Opportunity Village's core values by cultivating positive and meaningful connections with participants and team members.
  • Utilize appropriate methods for working with individuals with intellectual and/or physical disabilities.
  • Report suspected abuse, neglect, exploitation, isolation, and abandonment immediately as mandated by state law.
  • Maintain positive relationships and networking with community partners, individuals served, caregivers, and service coordinators.
  • Advocate for appropriate pre-vocational and employment goals for each individual served.
  • Develop habilitation, service plans, and person-centered plans for individuals served.
  • Train other team members on all PCP plans.
  • Understand and comply with all safety regulations within our organization as well as OSHA compliance.
  • Complete and submit required service plans, reports, and other documentation accurately and in a timely fashion.
  • Submit transportation requests, cancellations, and communicate changes/concerns while monitoring accuracy.
  • Comply with all Opportunity Village policies and procedures and with Federal, State, and local laws, regulations, and requirements.
  • Participate in professional meetings, complete tours/intakes, and assist in coordination of special events for individuals served.
Requirements
  • Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
  • Must possess social perceptiveness to assess and understand other's reactions and behaviors.
  • Ability to work independently.
  • Ability to care, respond to, and work with individuals with developmental disabilities.
  • Display professional demeanor at all times.
  • Ability to define problems, draw valid conclusions, and create solutions.
  • Ability to interpret instructions, gain knowledge, and take initiative.
  • Excellent customer service, team building, and coaching skills.
  • Ability to work independently and as part of a team.
  • Reliable transportation and a valid driver's license.
  • Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
Education and Experience
  • Associates degree in Social Work, Psychology, Vocational Rehabilitation, Special Education, or related field, AND one year's work experience supporting people with special needs, OR High School Diploma (or equivalent) and three years' work experience supporting people with special needs.
  • Valid driver's license with a clean annual DMV report (must be twenty-one years of age in order to be eligible to drive company vehicles) AND reliable transportation.
  • Computer literate, including Microsoft Office Suite.
  • Current Crisis Prevention Intervention (CPI) certification within 30 days of employment.
  • Current CPR and First Aid Certification within 30 days of employment.
Preferred Qualifications
  • Bachelor's Degree in Social Service field, i.e., Psychology, Sociology, Social Work, etc.
  • Qualified Intellectual Disability Professional (QIDP) certified.
Work Environment

The physical demands described below are representative of those that must be met by a team member to successfully perform essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position.

The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift and move boxes up to 40 pounds.
  • Ability to sit at a computer for prolonged periods.
  • Ability to work in a typical office environment as well as a work center and community businesses with high levels of noise.
  • Manual dexterity to operate office equipment and examine documents, records, and files.