Service Team Lead

7 days ago


Noblesville, United States Sahm's Village Ale House of WestClay Full time

Sahm's Village Ale House of WestClay is seeking a motivated Service Team Lead to join our front-of-house team. As a Service Team Lead, you will play a vital role in ensuring our guests have an outstanding dining experience.

Main Responsibilities:
  • Greet customers warmly and introduce them to their server, setting the stage for a memorable meal.
  • Efficiently manage phone calls and reservations, providing clear information and wait times.
  • Utilize your problem-solving skills to anticipate and address guest needs promptly, fostering a welcoming atmosphere.

In addition to these responsibilities, you will be expected to maintain the lobby area, ensuring it remains clean and presentable at all times.

Qualifications:
  • Excellent verbal communication skills and phone etiquette.
  • At least 16 years of age.
  • Ability to stand for extended periods, approximately 4 hours per shift.
  • Multitasking skills in a fast-paced environment are crucial.
  • Strong collaboration skills with management and servers to ensure exceptional service.

This position comes with an hourly wage plus tip share opportunities. Full-time employees may be eligible for benefits.

Estimated Salary: $11.25 - $14.50 per hour, based on location and experience.



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