Senior Delivery Manager

4 weeks ago

Houston, Texas, United States o9 Solutions Full time
Revolutionize Enterprise Planning

At o9 Solutions, we're on a mission to become the Most Valuable Platform (MVP) for enterprises. Our AI-driven platform, the o9 Digital Brain, integrates global planning capabilities, helping businesses capture millions and, in some cases, billions of dollars in value leakage. We're seeking a driven and strategic Senior Delivery Manager to create and manage an overall project plan, including budget, schedule, and resources for one or more o9 engagements. This role involves monitoring and reporting progress and changes against the plan, ensuring a successful implementation by motivating and directing a cross-functional project team. As the primary interface with the client, you'll be responsible for deliverables, changes, and sign-off on status.

Key Responsibilities:
  • Manage all aspects of the project, including budget, timeline, and scope.
  • Proactively communicate any changes to the budget, timeline, and scope.
  • Create and execute project plans.
  • Revises project plans as appropriate to meet changing needs and requirements.
  • Identify project resource requirements.
  • Provide regular project communication and status reporting.
  • Manage day-to-day operational aspects of a project, including on-boarding, roll-off, compliance with all policies and procedures, security, travel expenses.
  • Review invoices and ensure they are accurate and paid in a timely manner.
  • Establish strong relationships with customers across all departments.
  • Manage scope and make trade-off recommendations between scope, timeline, and budget.
  • Ensure the right focus and balance between tactical and strategic objectives of the project.
  • Track deliverables and ensure sign-off from all agreed-upon stakeholders.
  • Document, monitor, and mitigate risk related to all aspects of the project, including scope, timelines, user acceptance, user adoption, and business value.
  • Work closely with the entire program team (customer, vendor, partner, and o9) to create, monitor, and resolve project and people issues.
  • Manage project quality and assist with periodic project quality reviews.
  • Work towards enhancing customer's perception of value that o9 brings to the table.
  • Explore new business opportunities and develop them in close partnership with o9 Client Manager.
  • Manage project escalations in a timely and effective manner.
  • Generate Statements of Work and customer proposal documents for any incremental work.
  • Conduct performance reviews and provide guidance, feedback, coaching, mentoring, and developmental experiences to junior members of the team.
  • Assess project performance and document lessons learned to increase institutional knowledge.
  • Ensure project teams adhere to o9 methodologies and quality standards.
Requirements:
  • Bachelor's or higher degree in supply chain, operations research, industrial engineering, production engineering, or a related field of study; Masters Preferred.
  • 5 or more years of professional experience managing supply chain transformation initiatives and client relationships.
  • 5 or more years of relevant project management experience.
  • Knowledge of the planning process in the retail industry, particularly in customer-facing supply chain solutions with a global brand.
  • Experience with enterprise application deployment (e.g., SAS, Oracle, SAP, JDA).
  • Strong presentation, negotiation, and communication skills.
What We Offer:
  • Competitive salary and benefits.
  • Stock options to eligible candidates.
  • High growth organization - very strong entrepreneurial culture and no corporate politics.
  • Support network: Work with a team you can learn from and every day.
  • Diversity: We pride ourselves on our international working environment.
  • Social: Fun after-work activities like Friday Socials.
  • Food and drink: Enjoy healthy snacks, fresh fruit, teas, and coffees on us.
  • Work Life Balance.
  • Feel part of A team.
  • Impact the planet positively.
Location: Dallas, Texas, USA or remote USA. Travel: Requires 50-70% travel primarily domestic; possibly international. Position Type: Full-time/Exempt

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