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Retail Pet Sales Specialist

2 months ago


Los Angeles, California, United States Pet Food Express Full time
Job Overview

We are seeking enthusiastic individuals who are passionate about pets and dedicated to providing exceptional customer service.

About Pet Food Express

At Pet Food Express, we pride ourselves on being the premier destination for pet supplies, thanks to our dedicated team members. Our staff is composed of pet lovers who are committed to serving our community with outstanding service and expert guidance for all pet-related inquiries. If you share our passion, we invite you to consider joining our team.

Role Summary

As a Retail Pet Sales Specialist, you will play a crucial role in our operations. Your responsibilities will encompass various tasks that contribute to a positive shopping experience for our customers, both human and animal.

Key Responsibilities

On a typical day, you will:

Engage with Customers

  • Proactively interact with our customers, both two-legged and four-legged.
  • Provide knowledgeable answers to customer inquiries regarding products.
  • Utilize the Pet Food Express Whole Life Approach to offer personalized recommendations that enhance the lives of pets and their owners.

Enhance Your Knowledge

  • Participate in ongoing training and educational programs to improve your product knowledge and sales techniques.
  • Stay informed about the latest products and trends within the pet community.

Store Operations

  • Efficiently operate the cash register while maintaining a friendly demeanor.
  • Assist with unloading shipments and stocking shelves, which may involve significant physical activity.
  • Maintain cleanliness and organization within the store by performing tasks such as sweeping and cleaning as necessary.

Qualifications

  • We prioritize potential over experience; if you feel you meet our qualifications, we encourage you to apply.
  • A genuine love for pets and a commitment to customer service.
  • A friendly and approachable personality.
  • Experience in sales or with pets is advantageous.
  • A willingness to learn and engage in daily training sessions.
  • Flexibility in scheduling, including availability on weekends and holidays.
  • Capability to lift and carry up to 50 pounds safely.
  • Ability to use ladders or step stools as needed.
  • Comfortable with standing, walking, bending, and performing repetitive tasks throughout your shift.

Benefits

  • Opportunities for career advancement within the company.
  • Access to continuous learning and leadership development.
  • Generous employee discounts applicable to family members.
  • Health care options for part-time employees and comprehensive benefits for full-time employees.
  • 401k plan with employer matching.
  • Employee referral bonuses.
  • Bring your well-behaved pet to work.
  • Engagement in community initiatives through events and fundraisers.

The expected salary for this position is $17.80 per hour, with starting salaries determined by various factors including local market rates and individual qualifications.

Pet Food Express is an Equal Opportunity Employer, committed to creating a diverse and inclusive environment for all employees. We encourage individuals from all backgrounds to apply.