Ice Cream Shop Team Member

4 days ago


McLean, Virginia, United States Jenis Splendid Ice Cream LLC Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Service Assistant at Jeni's Splendid Ice Creams. As a Service Assistant, you will be responsible for leading shifts, performing limited executive functions, and providing exceptional customer service.

Key Responsibilities:

  • Lead shifts and ensure seamless operations
  • Manage inventory and handle deposits
  • Act as a coach and role model for the shop team
  • Provide world-class customer service
  • Communicate effectively with leadership and team members

What We Offer:

  • Competitive hourly rate + tips
  • Full-time hours
  • Paid time off and holidays
  • A one-month paid sabbatical after 3 years of continuous service
  • 50% discount at Jeni's Scoop Shops and online
  • Career development opportunities

About Jeni's Splendid Ice Creams:

Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We are committed to making better ice creams and bringing people together. Our Service Assistants make a difference in their shop, their community, and in how they lead their team and serve their customers.



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