Current jobs related to Graduate Admissions Counselor - Logan, Utah - Utah State University

The Graduate Admissions Counselor is a key member of the School of Graduate Studies team at Utah State University. This role is responsible for managing the graduate admissions process for domestic and international students, ensuring a smooth and efficient experience for all applicants.

• Process graduate student applications and maintain accurate records in the application management system (CRM Recruit)
• Collaborate with academic departments on admission requirements, application evaluation procedures, and communications with students
• Develop training for academic department staff on application processing and evaluation procedures for both domestic and international students
• Coordinate with the Office of Global Engagement on the processing of non-immigrant student visas for admitted international students
• Process and verify test scores (GRE, GMAT, TOEFL)
• Oversee and track applications from intake to department referral, including data entry, uploading supplemental items, and corresponding with Graduate Program Coordinators
• Accurately interpret official transcripts and dossiers
• Calculate grade point averages for domestic and international students
• Maintain communication with SGS staff regarding the admission process
• Assist in tracking admission and enrollment trends
• Work extensively in CRM Recruit to create and maintain accurate records
• Assist students with the application process, application portal, and communication with their perspective department
• Collaborate with departments and other SGS staff on the proper documentation of new students
• Maintain Box folder files by working with depts to clear out unfinished admissions applications
• Assist with SGS recruiting events, trainings, and materials
• Other duties as assigned

• Minimum Qualifications: Six years of office-related experience; OR an Associates degree plus four years of experience; OR a Bachelors degree plus two years of experience

• Working knowledge of SGS and USU policies and procedures
• Experience with Banner, ServiceNow, Box, Canvas, CRM Recruit, and Argos
• Previous experience in higher education admissions
• Experience as a trainer

• Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Strong organizational skills and ability to multi-task
• Project management skills and ability to meet deadlines
• Experience in data analysis and assessment
• Excellent verbal, written, and interpersonal communication skills
• Ability to understand and interpret policy fairly and consistently
• Ability to understand and define workflows for multi-step processes
• Ability to work collaboratively in a busy office environment and to be a team player
• Ability to maintain confidential information
• Previous experience in customer service