Tenant Experience Coordinator

3 weeks ago

Milwaukee, Wisconsin, United States Lincoln Property Company Full time
Tenant Experience Specialist

Lincoln Property Company is seeking a highly motivated and organized Tenant Experience Specialist to join our team. As a key member of our property management team, you will be responsible for creating a positive and engaging experience for our tenants.

Key Responsibilities:
  • Develop and implement experiential programming and events to enhance the tenant experience
  • Build and maintain relationships with local businesses and vendors to provide services that enhance the building's experience program
  • Manage events budget and track actual spend
  • Plan and execute all building events, including get-to-knows, contests, tenant appreciation, promotions, giveaways, health fairs, charitable drives, community involvement, and philanthropic efforts
  • Develop and maintain a tenant network and database to promote campus amenities and programming
  • Creates and produces visual marketing for e-blasts, digital screens, lobby posters, flyers, etc.
  • Develops social media following to promote asset's brand identity through Instagram, Facebook, and LinkedIn
  • Document and escalate maintenance and facilities issues through the proper channels
  • Assist Property Management team in obtaining all necessary COIs and vendor contracts for events/programs
  • Set up focus groups to gain insight into tenant desires for events and gauge their opinions on experiences that have been done in the past
Requirements:
  • Exceptional customer service and hospitality
  • A high level of energy, drive, and initiative in the pursuit of job goals
  • Strong organizational skills; ability to self-start and multi-task
  • Advanced oral and written communications
  • Exercise sound judgment and creativity in problem solving
  • Strong work ethic and positive attitude
  • Manage workload commitments effectively and handle deadlines under pressure
  • Ability to work on one's own or as part of a team
  • Strong attention to detail
  • Minimum 1+ year of experience in meeting/event planning
  • High school diploma required; undergraduate degree preferred

About Lincoln Property Company

Lincoln Property Company is one of the largest private real estate firms in the United States, offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders, and occupiers. We support the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe.

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