Community Outreach Coordinator

3 days ago


San Antonio, Texas, United States YMCA of Greater San Antonio Full time
About the Role

This position plays a vital role in supporting the mission of the YMCA, a leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. As a Member Engagement Representative, you will maintain a welcoming and inclusive atmosphere that values diversity and promotes community building.

Job Responsibilities
  • Provide exceptional service to members, guests, and program participants by responding to their individual needs and resolving concerns in a timely manner.
  • Sell memberships and promote programs while maintaining a high level of cleanliness and organization in the lobby area.
  • Develop and maintain positive relationships with volunteers, members, and staff to foster a sense of community and belonging.
  • Perform administrative tasks such as inputting new memberships, looking up accounts, and processing scholarship-subsidies/3rd-party billing.
  • Stay informed about branch activities and schedules to provide accurate information to members and guests.
Requirements
  • A minimum of a High School Diploma or GED is required; prior experience in customer service, sales, or related fields is preferred.
  • Certifications in Bloodborne Pathogens, Hazardous Communications, CPR, First Aid, AED, and Emergency Oxygen are required within specified time frames.
  • Excellent interpersonal and problem-solving skills are essential for success in this role.
Benefits and Compensation

The estimated annual salary for this position is $43,500, based on market research and considering the location and requirements of the job.


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