Customer Service Representative

1 week ago


Runnemede, New Jersey, United States Toyota of Runnemede Full time
Business Development Center Representative

We are seeking an enthusiastic and well-spoken individual to join our Business Development Center team at Toyota of Runnemede. As a Customer Service Representative, you will play a crucial role in responding to internet customers' inquiries, generating appointments, and ensuring maximum profit potential on BDC/internet sales.

About Us

At Toyota of Runnemede, we value our employees and invest in their success. We believe culture makes a difference and strive to build lasting relationships with our employees, customers, and the community. Our dedicated sales staff has many years of experience satisfying customers' needs, and we treat each individual customer's needs with paramount concern.

Key Responsibilities
  • Respond to internet customers' inquiries and ensure maximum profit potential on BDC/internet sales
  • Generate appointments through outbound prospecting and lead activity management
  • Respond to email inquiries in a professional and expeditious manner
  • Assist customers in selecting appropriate vehicles
  • Maintain consistent daily follow-up via phone, text, and email
  • Stay in contact with consultants and connect customers proactively
What We Offer
  • A competitive salary, up to $23 per hour
  • Base Salary plus Commission and Bonus
  • A 5-day work week with great hours
  • Growth opportunities for career advancement
  • Health, Dental, and Vision Benefits
  • Accident Health
  • 401(k)
  • Paid vacation

To succeed in this role, you should have excellent verbal and written communication skills, be ethical, loyal, honest, and astute, possess a winning personality, positive attitude, and energy. You must also be organized and flexible, with superior communication and customer service skills, and the ability to hit sales quotas and closing percentages. If you're a motivated and goal-driven candidate who can make an immediate impact and help us grow, we encourage you to apply.



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