Overnight Sales Associate

2 weeks ago


Johnson City Tennessee, United States Dunkin' Donuts Full time

Position Overview:
As an Overnight Sales Associate at Dunkin' Donuts, you will play a vital role in ensuring our store operates smoothly during the late-night hours.


This position is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service while the rest of the world is asleep.


Benefits of Working with Us:

Weekly Compensation:
Enjoy the benefit of receiving your pay every week.


401(k) Plan with 6% Matching: Secure your future with our competitive 401(k) plan, where we match your contributions up to 6%.


Flexible Work Schedules:
We provide options for both full-time and part-time positions to accommodate your lifestyle.

Career Growth Opportunities:
Advance your career with us through various pathways available within the organization.

Paid Time Off:
Take advantage of paid time off to recharge; we value your contributions and believe in the importance of rest.

Compensation Rate:
$11.50/HR

Work Schedule:
Part-Time, 20 hours per week, from 10 PM to 6 AM

Key Responsibilities:

Customer Engagement:
Be the friendly face welcoming late-night customers.

Transaction Management:
Efficiently handle cash register operations with accuracy, even during quieter hours.

Menu Expertise:
Assist customers with their menu choices, confidently addressing any questions they may have.

Order Accuracy:
Ensure orders are processed accurately and promptly, maintaining a smooth workflow throughout the night.

Beverage Crafting:
Prepare coffee and other beverages with care, adding a touch of warmth to the night shift.

Maintaining Cleanliness:
Keep the front counter and dining area clean and organized.

Team Collaboration:

Supportive Night Team:
Work alongside fellow overnight team members to foster a collaborative and respectful work environment.

Receptive to Guidance:
Be open to feedback and direction to excel in your role.

Reliability:
Arrive on time consistently, ready to contribute to the overnight operations.

Commitment to Guest Satisfaction:

Customer Experience Focus:
Ensure that every late-night guest enjoys a pleasant visit.

Efficient Problem Resolution:
Address and resolve customer concerns promptly and positively.

Adherence to Brand Standards:
Uphold Dunkin' Donuts' high standards in service and product quality.

Profitability and Sales:

Promotional Engagement:
Introduce customers to new offerings and promotions.

Compliance with Policies:
Follow all operational policies regarding cash handling, cleanliness, food safety, and security.

Candidate Qualifications:
A night owl who enjoys working during the overnight hours.

Fluent in English with strong communication skills.

Basic math skills for accurate cash handling.

A team player ready to embrace the unique dynamics of nighttime work.

Age Requirement:
Must be at least 18 years old.

Physical Requirements:
Ability to stand for extended periods and lift up to 25 pounds.

Technical Proficiency:
Comfortable with basic computer operations and point-of-sale systems.

Background Check:
Must pass a pre-employment drug test and criminal background check.

No prior experience is necessary; a willingness to embrace the overnight work lifestyle is essential.


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