Instrument Servicing Specialist

2 weeks ago


Houston, Texas, United States Guitar Center Full time
Job Description

Guitar Center, a leading retailer of musical instruments and equipment, is seeking a skilled Instrument Servicing Specialist to join our team. As an Instrument Servicing Specialist, you will be responsible for providing exceptional customer service and ensuring the highest level of craftsmanship in instrument servicing and repair.

About Us

Guitar Center is committed to fostering a culture of creativity, inclusivity, and community. Our mission is to empower musicians and music enthusiasts to experience the joy of making music. We believe in creating a workplace that values diversity, equity, and inclusion, where every employee feels valued and supported.

Key Responsibilities
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store-owned gear as requested
  • Complete warranty repair work
  • Interact with customers to ensure a positive customer experience
Requirements

To be successful in this role, you must have:

  • A skilled understanding of repairing guitars
  • Foundational product knowledge of Guitar Center products (a plus)
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, we provide:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Tuition reimbursement options
  • Paid sick, holiday, and vacation time
  • An employee discount program
EEO Statement

Guitar Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive workplace where everyone can thrive.



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